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We see this problem pop up a lot because of multiple Office 365 accounts, old settings, or corrupted Outlook files. Figuring out why Outlook gets stuck offline really helps you fix it—and keeps it from coming back. This guide covers the usual suspects, troubleshooting steps, and a few advanced tricks to get your email flowing again. Outlook status says offline then it can happen when offline mode enabled, server connection is recreate Outlook profile step by step lost, or your internet isn’t stable. Corrupted Outlook profile, faulty add-ins or outdated version of Outlook can also be reasons to remain offline.

Check OST file

The Outlook may remain stuck in the offline mode until the network is restored.That keeps Outlook from getting confused and stuck offline.In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.Problem with account configuration can also prevent Outlook from connecting to the mail server, resulting in Offline Mode.Furthermore, there is no need to install any of the additional software to use this tool.Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations.You can also send us your queries in the comment section, and we'll revert back as soon as possible.Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics.

If you get a prompt about letting another server manage your system and pick the wrong answer, Outlook might stay offline for good. Please click the link below from your computer (after reading Troubleshoot Office 365 Sync and Login Issues this). On the new page, click the green I Agree button to start the connection download. Once the file (Elsinore.ScreenConnect.Client) has downloaded, select Run or Open.

How To Fix Outlook Stuck in Offline Mode?

When you keep everything updated, you cut down on the chances of file corruption. A lot of offline mode headaches actually start with outdated builds and unreliable OST handling. If Outlook refuses to come back online, you’re probably looking at a profile issue, a bad OST file, or a mix-up with your Exchange account setup. Fixing these directly usually brings things back to normal. Confusion happens when a device hooks up to more than one Office 365 environment.

Verify Work Offline Button Status

Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server. To go online, open Outlook and navigate to Send/Receive and uncheck work offline. Ensure your connection is active and Outlook can access the mail server without connectivity. In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.

Method 1: Reset 'Work Offline' to Reconnect

The Work Offline option is selected on Outlook's Send/Receive tab. First, check to see if the Connected status is displayed or not. If it is not displayed, double-check your internet connection and re-examine it. To resolve the Outlook stuck offline working issue, click "Work offline" to reset and reconnect the Exchange server.

Download Stellar Converter for OST

We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.

Setup Exchange Server Account Manually

Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics. She's dedicated to offering valuable insights and solutions in email data management, including migration, recovery, and client management. Jamie's commitment to making technology user-friendly is evident in her work, making her a valuable resource for readers in these domains. You can download the software on Windows Desktop or Laptop.

Essential Troubleshooting Steps for Reconnecting Outlook

If any updates to Outlook or MS Office are pending, get them installed as soon as possible. However, if you expert Outlook tips by FixTechGuide are experiencing the issue after installing the updates, revert or uninstall the updates and check your Outlook. It’s a good idea to turn on automatic updates in Microsoft 365 Apps for enterprise. That way, you get security fixes and connectivity tweaks right away. If your organization uses volume licensing, schedule those updates through management tools like Microsoft Endpoint Configuration Manager.